Tina Caul

The Founder
The Caul Group

ACCESS the Triangle

The Research Triangle, NC Community

The Bicycle Chain in Apex, NC, is a longstanding business dedicated to serving the cycling community with quality products and excellent service. Established in 1972 as The Clean Machine, this locally owned and operated shop has developed a trusted reputation throughout the years. Focused on more than just selling bicycles, the store aims to provide every customer with a positive experience, ensuring they leave happier than when they arrived.

Located at 1791 West Williams Street in the Peak Plaza shopping center, the Apex store serves as a comprehensive resource for cyclists in the area. From sales and repairs to community outreach programs and trade-in options, The Bicycle Chain offers a range of services designed to meet the needs of riders of all ages and skill levels.

A Tradition of Customer Satisfaction and Expertise

Since its founding, The Bicycle Chain has built its reputation on professionalism, knowledge, and customer service. The original mission of providing a welcoming environment and expert guidance for all cycling needs remains at the core of its operations. Whether customers are first-time buyers or experienced cyclists looking for high-performance gear, the staff is dedicated to helping them make informed decisions.

The commitment to quality service is evident in the skills of the certified technicians who provide maintenance and repairs. Recognizing that bicycles require regular care to perform at their best, the Apex location offers full-service tune-ups and repairs. This standard of care enhances customer confidence and supports safe, enjoyable cycling experiences throughout the community.

Community Partnerships and Bike Donation Programs

The Bicycle Chain in Apex, NC, extends its role beyond a retail store by actively engaging with the local community. It partners with The Peak Church in Apex to facilitate a bike donation program that benefits families and individuals in need. Bikes donated through this program are repaired and distributed within the community, helping to provide affordable transportation and recreational opportunities.

Additionally, The Peak Church acts as a collection center for Bikes For The World, an international nonprofit that ships bicycles to people in Central America, Africa, and the Philippines. This collaboration demonstrates how a local business can contribute globally, enabling customers to participate in charitable efforts by donating bikes at the Apex store.

Services That Protect and Maintain Every Bicycle

Maintaining a bicycle’s performance and safety requires regular attention, and The Bicycle Chain is equipped to meet these needs with their professional service center. The shop provides a comprehensive range of repairs, from basic tune-ups to complex mechanical work, handled by certified technicians with expertise in various bike types.

Alongside repair services, the store offers a 5X Extended Warranty Service that extends the original manufacturer’s warranty up to five years, including labor costs. This warranty program reflects The Bicycle Chain’s confidence in the products sold and provides customers with peace of mind when investing in their bicycles.

Financing and Trade-In Options to Support Cycling Enthusiasts

Purchasing a new bicycle or equipment can be a significant investment, so The Bicycle Chain in Apex, NC, offers flexible financing options through Synchrony Freedom To Ride. This plan provides 12-month financing on new bikes and accessories, making it more accessible for customers to equip themselves with quality products.

The shop also operates a bike trade-in program, allowing customers to bring in any bike that meets shop quality standards and use its value toward the purchase of a new one. This program promotes sustainability by encouraging the reuse and upgrading of bicycles in an environmentally friendly way, while supporting local riders in their pursuit of cycling.

Convenient Location and Employment Opportunities

Situated at a busy and convenient location in the Peak Plaza shopping center at the corner of Highway 55 and Jenks Road, The Bicycle Chain in Apex, NC, is easily accessible for customers throughout the region. Its well-stocked store and knowledgeable team create a welcoming environment for all cycling enthusiasts.

The business also offers employment opportunities in both sales and service departments, with positions available on a full-time and part-time basis. Interested individuals can apply to join the team and contribute to a company that values community impact and quality cycling experiences.

The Bicycle Chain in Apex, NC, is a resource for the local biking community. Its combination of expert service, customer-focused policies, and community involvement underscores why it has remained a reliable and respected business for over 50 years.

By offering quality bicycles, repairs, financing, trade-ins, and donation programs, The Bicycle Chain supports a cycling culture in Apex, NC. Residents and newcomers benefit from its commitment to accessible, safe, and enjoyable cycling, making it much more than just a bike shop. It is a community partner dedicated to enhancing lives through the joy of cycling.

 

 

Sources: thebicyclechain.com, The Bicycle Chain Google My Business Page, The Bicycle Chain Facebook Page
Header Image Source: The Bicycle Chain Google My Business Page